Privacy Policy

We collect information you provide directly to us through the Service, including your name, email address, company information, and payment data. Additionally, we collect information about your use of the Service, such as your prospect data, communication history, and activity patterns.

When you use our AI-powered sales automation features, we collect and process:

• Contact and prospect information you input or import
• Email templates and messaging content
• Communication analytics and engagement data
• CRM integration data and sales pipeline information

When you connect your Gmail account to our Service, we collect and process the following data:

• Email content related to your sales outreach campaigns
• Email metadata (such as sender, recipient, date, and subject)
• Your email address for account identification

We use the information we collect to provide and improve the Service, to communicate with you, and to comply with legal obligations. We may use your information to send you promotional information about our services, unless you have opted out of receiving such information.

When it comes specifically to the use of your business data:

• We use prospect and customer data to power our AI automation features and provide personalized outreach recommendations.
• We use communication data to analyze performance and optimize campaign effectiveness.
• We use your contact information for account management and support purposes.

When it comes specifically to the use of Gmail data:

• We use email content to monitor sales-related communications and display relevant information in our user interface.
• We use email metadata to organize and categorize sales-related emails and track campaign performance.
• We use your email address for account identification and communication purposes.

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

For your business data, we implement additional security measures:

• Encryption of data in transit and at rest
• Strict access controls limiting data access to essential personnel only
• Regular security audits and vulnerability assessments
• Secure API integrations with third-party services

For Gmail data, we implement the following additional security measures:

• Encryption of data in transit and at rest
• Strict access controls limiting data access to essential personnel only
• Regular security audits and vulnerability assessments

We retain your information including Gmail data for as long as necessary to provide the Service and fulfill the purposes described in this Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your data at any time by contacting us at support@salesaxis.io. Upon receiving a deletion request, we will remove all your Gmail data from our systems within 30 days.

You have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data
• Request portability of your data to another service
• Opt out of marketing communications at any time
• Revoke access to your Gmail account at any time through your Google Account settings or by contacting us

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights